Teleta Cookie Policy

What Are Cookies

Like almost all professional websites, which are tiny files that are downloaded to your computer, to improve your experience and help us improve our site. This page describes the Teleta Cookie Policy and explains how we use the information they gather, and why sometimes we need to store these cookies. We will also show you how to prevent these cookies being stored, even though this may break some of the sites functionality.

You can find out more about cookies on Wikipedia’s article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons  which we detail below. In most cases, unfortunately, there are no workarounds to maintain the sites functionality if certain cookies are disabled. We recommend that you leave cookies active if you are not sure if you need them or not.

Manage cookie preferences

You can change your cookie preferences any time by clicking the Cookie Settings button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Microsoft Edge: Delete cookies in Microsoft Edge – Microsoft Support

If you are using any other web browser, please visit your browser’s official support documents.

The Cookies We Set

Your consent applies to the following domain: www.teleta.co.uk

  • Account related cookies 

When you create an account with us, we will use cookies for the management of the signup process and general administration. We will usually delete these cookies when you log out except in some cases where you will want to retain site preferences, they will remain.

  • Log-in related cookies 

We use cookies to keep you logged in when using the site. This prevents you repeatedly having to log in to every page of the site. These cookies are removed or cleared when you log out to ensure then security of your account.

  • Orders processing related cookies

This site offers an e-commerce solution. Some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Surveys related cookies

From time to time, we may publish surveys to learn more about you and our business. We may use cookies to remember if you have already taken part in a survey or to provide you with accurate results after you change pages.

  • Forms related cookies

Clicking submit on a form such as those found on contact pages or comment forms, cookies can be set to remember your user details for future correspondence.

  • Site preferences cookies

We want to provide you with the best user experience and sometimes this means allowing you the ability to personalise the site to your preferences. In order to remember those settings, we need to set cookies so the your preferences can be applied to any page you visit on our site.

Third Party Cookies

In some instances we use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

Google Analytics

  • We use one of the most widespread and trusted analytics solutions to help us understand how you use the site. This helps inform us where to make site improvements and contributes to our business decisions. This ensures we are providing you with a great user experience with the right products. These cookies may track things like: how long you spend on the site, the pages that you visit, what you shared and what products you were interested in. This is important to you as it enables us to make sound business predictions. This allows us to monitor our advertising and product costs to ensure the best possible prices for you.

Google Analytics is well documented and there is a load of information on Google Analytics cookies, which you can see the official Google Analytics page.

Hotjar / Google Optimize

  • We like to test new features and layouts. When we are testing these, the platforms we use may use cookies to ensure you receive a consistent experience on the site. While also ensuring we are gathering enough data so we can understand which optimisations you appreciated most

Google Adwords

  • The Google Adwords service we use to serve more relevant ads across the web and limit the number of times that an ad from us is shown to you.
  • Tracking cookies simply allow us to see where our customers have come from so we can gauge the success of a particular marketing campaign or element

For more information on Google Adwords, see the official Google Adwords privacy FAQ.

Social Media Facebook/twitter/instagram

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, twitter and instagram will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold in relation to their privacy policies.

The below list details the cookies used in our website.

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Others

Other cookies are those that are being identified and have not been classified into any category as yet.

How can I control Cookie Preferences

You can manage your cookies preferences by clicking on the “Settings” button and enabling or disabling the cookie categories on the popup according to your preferences.

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

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